Shipping fee handling depends on the reason for return:
[OLIVE YOUNG Responsibility]
- If the return is due to our error, shipping fees will not be deducted (full refund)
[Customer Responsibility]
- If the return is due to customer reasons, shipping fees may be deducted from your refund
For further assistance, please submit a 1:1 inquiry:
▶ https://help.us.oliveyoung.com/hc/requests > Click [Inquire Now]
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