A return (refund) is possible within 30 days from the date of receipt.
If you receive a damaged product, please submit a 1:1 inquiry as soon as possible.
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Please include:
- Order number
- A photo of the damaged or incorrect product After review, we will proceed with the return/refund process.
If approved, additional costs (including shipping) will be covered by OLIVE YOUNG.
Refunds to the original payment method may take approximately 2–15 business days.
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