What items are eligible for return?

Returns are available depending on the reason. 

Please check the details below: 

[Eligible for Return] 

• Damaged or defective items (seller responsibility), such as product damage 
• Change of mind or ordering mistakes (customer responsibility) 
  • → Returns may be accepted; however, shipping fees and taxes may be deducted depending on the case 

[Not Eligible for Return] 

• Items not purchased from OLIVE YOUNG US online store
• Items with intentional damage.

For further assistance, please submit a 1:1 inquiry with your order details: 

▶ https://help.us.oliveyoung.com/hc/requests Click [Inquire Now]