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Customer Service
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  1. OLIVE YOUNG Customer Service
  2. FAQ
  3. Orders & Payments

Orders & Payments

  • Can I save an address that I use frequently?
  • Can the products available on the OLIVE YOUNG website be used by pregnant women or people with allergies?
  • Where can I check the country of manufacture or the ingredients of a product?
  • A "Temporarily Out of Stock" message is displayed on the order.
  • I forgot to apply a coupon when placing my order.
  • If I cancel my order, will the coupons and points I used be restored?
  • The item I wanted to order is out of stock. When will it be restocked?
  • [KPOP] Will my album purchase be reflected on music charts such as Hanteo or Gaon?
  • I would like to add other items to my order or change the quantity.
  • An error occurred during payment, and the order could not be completed.
  • How to Pay with PayPal
  • Can I receive a receipt for my order?
  • When can I cancel and how do I cancel my order?
  • Can I change my shipping address after placing an order?
  • Can I place an order without an account?
us-customerservice@oliveyoung.com