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OLIVE YOUNG Customer Service
FAQ
Shipping & Delivery

Articles in this section

I received a customs request for an order placed before transitioning to OLIVE YOUNG US. What should I do?
Which carrier does OLIVE YOUNG use for shipping?
Can I change my delivery to FedEx pickup after placing an order?
The delivery is taking much longer than expected.
I am unable to select a city when entering my address, or I get an error when trying to save it, so I cannot complete my order.
Will my order be delayed during holidays?
Why can’t some items be shipped to my address?
When will tracking information be available?
Is shipping to Alaska and Hawaii different?
Does free shipping include taxes?

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Where do you ship?

May 08, 2026 08:16 Updated

We ship only within the 50 U.S. states.

Shipping to P.O boxes and military addresses (APO/FPO/DPO) is not available.

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How long does delivery take?
I received a customs request for an order placed before transitioning to OLIVE YOUNG US. What should I do?
Welcome to the New OLIVE YOUNG US Online Store!
What shipping options are available?
Can I change my delivery to FedEx pickup after placing an order?

us-customerservice@oliveyoung.com