I am unable to select a city when entering my address, or I get an error when trying to save it, so I cannot complete my order.

If you encounter an error while entering your address, please follow the steps below: 

1. Confirm your address exists (based on Google). In the U.S., available cities depend on the postal code, so ensure it is entered correctly. 
2. If the address is correct, search for the address first, then add/modify the remaining details. 
3. If the error persists, send your full address via 1:1 inquiry for further assistance. 

※ If the address is incorrect, delivery may be delayed, or the order may be canceled if there is no response for an extended period. 

※If you have any error messages or screenshots, please provide them to help us investigate the issue.

If you need any assistance regarding your shipment, please contact us through the 1:1 Inquiry with your order number.
▶ https://help.us.oliveyoung.com/hc/requests > Click [Inquire Now]