If an allergic reaction or skin condition occurs when using beauty or skincare products, do you offer a refund?

Skin reactions to beauty or skincare products may vary from person to person. 

Please review product information and ingredients carefully and consult a healthcare professional if needed.

If you would like to request a refund, please submit a 1:1 inquiry with: 

1. Photos of the affected areas 
2. Photos showing the condition of the product 
3. Order details (order date, order number, etc.) To submit an inquiry: My account Customer Service

For further assistance, please submit a 1:1 inquiry: 

▶Click [Inquire Now]